Shipping Policy

We use various couriers depending on the destination and, as a result, shipping times may vary. You will receive an email from DECIEM once your order has shipped with your tracking number for each order, along with a tracking link.

*Our Slowvember offers have been very loved, but we are expecting some delays with fulfilment. Please be patient with us while we get back on track.

Please note that the below shipping timelines are estimates and not guaranteed.We work as hard as we can to try to meet all delivery estimates, but sometimes there may be delays – e.g. because of postal/carrier delays, logistics, bad weather, or things out of our control. .

For the most up-to-date tracking information, check out our Order Tracking tool via chat. You can also reach our team through our contact page for any further queries.